1. The personal behavior of staff will not bring discredit to the Freelancer Worldwide A/S, to the work performed by the Freelancer Worldwide A/S or to fellow staff members. Any complaints or problems about practices at any level should be discussed with the identified officer and appropriate investigation/grievance procedures will be followed, as required.
  2. Staff will remain proficient in their practice and the performance of their duties. Staff will not undertake work beyond their capacity or competence. Staff will protect and enhance the dignity and integrity of their work and the Freelancer Worldwide A/S.
  3. Staff will distinguish clearly between statements and actions made as a private individual and as a representative of the Freelancer Worldwide A/S.
  4. Staff will not exploit work relationships for professional gain or profit. Staff will not exploit clients/customers for personal advantage, nor solicit attendees of the Freelancer Worldwide A/S for activities resulting in personal gain.
  5. Under no circumstances will staff engage in sexual activities with clients receiving services from the Freelancer Worldwide A/S.
  6. Staff, paid and unpaid, shall disclose any personal relationships that may present a conflict of interest.
  7. Staff will not use their position to promote personal, political, religious or business loyalty.
  8. Staff will not practice, condone, facilitate or collaborate with any form of discrimination on the basis of race, colour, gender, sexual orientation, age, religion, national origin, marital status or other conditions or status.
  9. Staff will treat colleagues with respect, courtesy, fairness and good faith. Where serious disagreements cannot be resolved, they will be addressed as outlined in the grievance procedure.
  10. Staff will respect the right of clients to privacy, and will similarly respect the confidences shared by colleagues in the course of their professional relationships and transactions.
  11. Staff will be responsible and vigorous in discussion and critical review of their delivery of service, participating in outcome focused discussion and evaluation of their own and others work.
  12. Where applicable, the delivery of services will not proceed without the informed consent of the client/customer. This involves explaining the nature, purpose, costs, alternatives and possible complications of a service, for example, where the Duty of Care overrides confidentiality in the event of illegal or life threatening matters.
  13. Clients of the Freelancer Worldwide A/S should be seen at the service offices and/or centres or it’s annexes. In some instances, where services are delivered regionally or where a disability limits access, other suitable locations may be used.
  14. Any comments made to the media including comment made on the conditions of the local area, people or service issues will be carefully considered, and where appropriate, referred to the CEO.
  15. Both staff and volunteers are prohibited from acting in any capacity while under the influence of any mind-altering substance including alcohol.
  16. Staff who have responsibility for employing and evaluating the performance of other staff members will act in a fair, considerate and just manner, performing evaluations on clearly enunciated criteria.
  17. All staff are bound by both the ethical and legal aspects of confidentiality, and will be required to sign a confidentiality agreement.
  18. Staff will not accept money or gifts of substance from clients/customers.
  19. Staff will not use the assets of the Freelancer Worldwide A/S for their personal benefit or gain. Staff may rent, lease or borrow assets of the Centre on a fee for use basis commensurate with policies and the fees and charges set out in the Schedule of Fees and Charges.
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